Request a refund
In some cases, we may not be able to meet our guarantees. In that case, your campaign was free.
Fill out the form below to request your refund!
When are you eligible for a refund?
- The only time a client is eligible for a refund is if the order was not completely fulfilled as determined by our system link set up. Refunds will not be offered based on unrecommended trackers. A client can choose to have more cheap traffic sent to fill the order or be refunded for the traffic not sent. The request will be respected within seven days after the delivery completion date has passed. Past that, no refund will be granted.
- For our Traffic Wizard, we will only refund unspent funds. Funds that have been spent, will not be refunded.
- All refund requests should be made within 30 days of placing a campaign order on our website. All requests made after this period will be rejected.
- We do not take responsibility for any client local bank charges, commissions or any deductions incurred after a refund. The responsibility solely lies on the client.
- Please see our Terms of Service and Money-back guarantee.
- Please note, it may take up to 10 to 14 days for your refund to be processed and reach your account. We request your patience.
- Bank details are necessary to process refund.
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